How long does shipping take?
You can find the exact delivery times on our "Shipping & Delivery" page as well as directly on each product page.
Can I track my order?
Yes. As soon as your package is on its way, you will receive an email with a tracking number.
Can I return my order?
Yes, you have a 14-day right of withdrawal from the receipt of the goods. You can find all details in our cancellation policy.
Which payment methods are available?
The available payment methods will be displayed to you at checkout.
Is the accessory suitable for every dog and cat?
Please pay attention to the specified animal species, size information, and usage instructions in the product description. Supervise your dog or cat while they are playing—especially with new toys.
I have another question.
Feel free to write to us via our contact page. We will get back to you as soon as possible.